Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Can I switch of the vehicle incase of theft?
Yes. You can immediately stop the vehicle in case of theft. You can use the online platform or an SMS to stop the engine.
What should I do incase of theft ?
Immediately report to TijeyGps 24 hour support team who will guide you on the next step. Also follow the simple procedure to switch off the vehicle.
Does your system use mobile or satellite technology?
TijeyGps system uses Mobile and Satellite technology, GSM and Global Position System communication.
Can I be able to monitor fuel on my vehicle?
Yes. TijeyGps system can help you know when the fuel is siphoned, enables you to match fueled liters to receipts and know your vehicle consumption
Is my device transferrable incase the vehicle is sold or in the event of an accident?
Yes. Our GPS/GSM device is carefully removed and re-installed in a different vehicle.
What do I have to do to fit a tracking device with TijeyGps?
Contact us through a call or visit our Offices.
How long does it take to install a tracking device?
The installation process takes less than an hour, without any inconveniences to you.
Which browsers work well with TijeyGps tracking system?
TijeyGps system works well with Google Chrome, Firefox, Opera, Safari and Internet Explorer. Latest editions preferred.
If I loose my phone can i be able to track my car using another phone?
Yes. You can use any phone as long as you use credentials to prove ownership of the vehicles